frequently asked questions.

We understand legal matters can be confusing, so we're here to make things simpler.

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Will I be out of pocket?

How do I know what my claim is worth?

How do I know when to accept an offer from an insurer?

How can I keep my legal costs down?

Will receiving Centrelink (or other benefits) affect my claim?

Do I have to pay for legal fees up-front?

Can undisclosed income or incomplete tax returns affect my claim?

How can I prove my income if I haven't lodged my tax returns?

How much evidence do I need to provide to prove my income?

Will owning a new business affect my payout?

How can I prove economic loss if I run a new business?

What evidence should I collect to prove my loss as a new business?

How do I know if my lawyer's cost agreement is within my best interests?

What is the maximum amount a lawyer can charge?

What is the 50/50 rule?

What are statutory refunds?


I have been in an accident, what should I do?

I suffered an injury at work, can I make a claim?

How do I know who was at fault in a rear-ender?

I had a slip and fall, am I entitled to compensation?

What does public liability cover?

What if I was partially at-fault in my incident?

I don't have the details of the other driver, or it was a hit-and-run. What can I do?


Will I need to go to court?

Who will pay for my compensation?

Can I change lawyers during my claim?

Can I run my own claim?

Can I bring a claim on behalf of my child?

Will making a claim directly affect the at-fault driver?

What is the nominal defendant and how do I start a claim against it?

Do I need to notify police?

How long do I have to bring a claim?

How long does a compensation claim take?

How do I start a claim for compensation?

What is CTP insurance?

How do I know if I qualify for compensation?


Do I have to hand over my medical records?

What does it mean to 'not have capacity'?

Do I HAVE to go to the doctor?

Will my rehabilitation (physiotherapy, occupational therapy, etc.) be paid for?

What is a medico-legal assessment and how do I prepare for it?

What are common conditions covered by compensation?


What's involved in obtaining statements from employers and colleagues?

How does someone manage their compensation if they don't have the capacity to do so?

What're the risks or obstacles involved in setting up a disability trust?

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