Character EVIDENCE
Credibility is extremely important in a personal injury claim.
Perceptions of your character can have a ripple effect throughout your entire claim. Like in every section of this guide it’s about providing irrefutable evidence about the accident, your injuries, your financial status… the list goes on.
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IMPORTANT INFORMATION
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Avoid the Insurance Runaround & get your claim paid quickly.
After a car accident, you're most likely out-of-pocket for repairs or medicals, and frustrated that you're paying for someone else's mistakes.
But you don't have to be.
Get on the phone with someone who knows how to get action and payment from an insurance company. In minutes you could have a clear plan of what to do, what to say, and what comes next.
By this time next week you could have your claim sorted and money in your bank. It beats being put on hold forever by an insurer paying the delay game at your expense.
It beats being put on hold forever by an insurer paying the delay game at your expense.
Introduction
Like in every section of this guide it’s about providing irrefutable evidence about the accident, your injuries, your financial status… the list goes on. But, what about your observable behaviours that allow people to form an opinion on your honesty?
They definitely come into play.
How trustworthy or credible you appear to be will impact on:
Like in every section of this guide it’s about providing irrefutable evidence about the accident, your injuries, your financial status… the list goes on. But, what about your observable behaviours that allow people to form an opinion on your honesty?
They definitely come into play.
How trustworthy or credible you appear to be will impact on:
If you come across negatively, your evidence can be refuted, your compensation may be reduced or worse, your entire claim thrown out.
You can see how proving you are a good, honest, hardworking citizen is an important section in our guide.
This section will tell you how to gather evidence to prove you are a credible claimant.
There are a couple of way you can prove your credibility, these include gathering evidence from:
Evidence from the Queensland Police
One way you can prove that credibility as a good citizen by obtaining copies of the following
documents from the Queensland Police:
These reports stand as an example (hopefully) of how you generally act in a good and honest manner. That will affect whether the court will choose to accept your evidence over the insurer’s evidence.
How do you obtain your criminal history report?
You can apply for a criminal history check at your local police station.
You’ll need to provide identification, such as a current driver licence, passport or other photo ID, and pay an application fee of $55.30.
For more information visit this site.
How do you obtain your traffic history?
You can apply for details of your Queensland traffic history online, in person and by post.
how to obtain your traffic history
If your application is approved, the report will be available online.
BY POST
To apply by mail you must:
Department of Transport and Main Roads
Customer Service Support
GPO Box 2451
BRISBANE QLD 4001
If your application is approved, your report will be sent to you in the mail.
Character Evidence
The insurer is not going to get a list of people who don’t like you and say bad things about you.
The best way to refute these is to gather character statements from your friends, family and work colleagues who can vouch that you’re a good honest person.
Pick people who know you well enough to offer insight into your character and positive qualities and who are also representative of a good citizen too.
When should you collect this information?
Be sure to contact people as early as possible in your claim.
How should you collect this information?
Telephone them first to put your request to them before you do so in writing. Remember, they are not legally obligated to provide you with a statement so they are doing you a favour.
Don’t forget to thank them accordingly.
Use these letters following to start contacting people who can vouch for you. This is important third-party community evidence that can really help your claim. Maily beacuse the insurer won’t be able to refute it.
A real “money quadrant” piece of evidence. Ease to get and hard to refute.
Medical Evidence
We’ve already spoken about collecting medical records. This section is about ensuring that your actual injuries are reflected correctly and entirely in your medical reports.
This ensures your credibility as a witness isn’t hindered when asked about the extent of your injuries.
If you have reviewed your medical records from a provider, and have noticed it contains incorrect information (i.e inaccurate reporting of your accident related injuries and/or symptoms) you can ask your treatment provider to correct your health information.
They have to take reasonable steps to correct their records to make sure they are accurate, complete, up to date, relevant and not misleading. If they have given incorrect information to others, you can also ask your provider to tell those other parties that it is incorrect.
However, your provider can refuse your request where they are satisfied that the information you have asked to be corrected is accurate, up-to-date, complete, relevant and not misleading.
If your provider refuses to correct your health information, they are required to give you a written notice that includes information about their refusal reasons and how you can complain about their refusal.
How do I make a request to correct my health information?
It is best to make your request in writing. We have provided a template for this in the medical records section (on page 78).
Evidence from previous accidents
It is important to gather information about any previous claims for compensation you have made as this Information needs to be disclosed when you complete the Notice of Accident Claim Form.
The accidents your should absolutely disclose include:
This is so the insurer can make a fair decision when it comes to assessing your compensation.
They have to take into account any pre-existing medical history and/or symptoms which you may have.
You can request a copy of your file from a relevant CTP insurer and/or WorkCover. Precedents letter attached.
Nearly there!
Avoid the Insurance Runaround & get your claim paid quickly.
After a car accident, you're most likely out-of-pocket for repairs or medicals, and frustrated that you're paying for someone else's mistakes.
But you don't have to be.
Get on the phone with someone who knows how to get action and payment from an insurance company. In minutes you could have a clear plan of what to do, what to say, and what comes next.
By this time next week you could have your claim sorted and money in your bank. It beats being put on hold forever by an insurer paying the delay game at your expense.
It beats being put on hold forever by an insurer paying the delay game at your expense.
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